Connie – A Hilton Worldwide and IBM project to bring AIs into the service industry

Employment opportunities at Hilton Worldwide are not just for humans, robots may soon find a place at Hilton’s plush lobbies. Connie is an IBM creation that now sits near the reception area of Hilton McLean hotel property in Virginia. Connie’s job is work as a concierge to assist visitors and personalize the guest appearance. She can provide information which can help you plan your trips too.

Her name is inspired from the founder of the Hilton brand of hotels – Conrad ...

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