CILEA provides its users with the management expectations of automation systems for libraries (LMS – Library Management System) or the necessary assistance for their use. The service operates from early 80s and is aimed at individual libraries that library systems. In particular, initiatives are being promoted “consortium” involving the implementation of an automation system (pole) used by multiple agencies. The market for learning management software now offers a wide range of products (eg, Aleph, Sebina, SBN Unix client / server, Millennium, Bookmark web, etc..) Suitable for both relatively simple, such as the public library of a small town, is in complex situations, such as a national library or library system of a large university. These include software modules for the automation of the various offices and services of the library: cataloging, loans, acquisitions, OPAC (Online Public Access Catalog), etc.
Worthy of consideration is the possibility for libraries to join the National Library Service (SBN) accession, which involves the adoption of software compatible with the technical requirements of the SBN network.
In the starting phase, and provide technical support for the selection and evaluation of application software, servers (normally dedicated servers) and other equipment and services needed. CILEA provides the acquisition of resources (hardware, software and basic application, etc.) Relating to the installation and configuration and training for future users of the system. When migrating from a previous automation system, perform data migration, consistent with the technical characteristics of the systems.
A system, Chile provides operating information system (server management and library programs, database administration, regularly backing up, etc), assistance to users and professional development activities, and informative.
Libraries can still choose which of the services require.
Chile is also involved in the creation and management of information websites (Virtual Reference Desk) and Meta OPAC (interface for creating virtual collective bibliographic catalogs). It also provided technical and managerial support for the creation and management of sites of libraries or other institutions that operate within the library.
Finally, at start-up the extension of service management in custody of automation systems for archives, both public and private with offerings similar to those for libraries.