A User-Centred Design of a Web-based Interface to Bibliographic Databases

Table of Contents

Acknowledgements
Table of contents
List of figures
List of tables
List of acronyms
Chapter 1 Introduction and Background 1-12
1.1 Introduction 1
1.2 Background 2
1.3 Research significance 8
1.4 Research objectives 10
1.5 Thesis outline 10
Chapter 2 Human-Computer Interface for IR Systems:              A Review of the Literature 13-90

2.1 Introduction 13
2.2 Human-Computer Interaction (HCI) 14
2.2.1 Interaction styles 15
2.2.1.1 Command mode 15
2.2.1.2 Menu-selection 16
2.2.1.3 Form fill-in 18
2.2.1.4 Direct manipulation 19
2.2.1.5 Natural language 22
2.2.1.6 Speech recognition 24
2.2.2 Screen design 27
2.2.2.1 Colour 29
2.2.3 Online help systems 30
2.3 Information retrieval (IR) interfaces 34
2.3.1 Information seeking models 38
2.3.2 End-user searching 45
2.3.3 Expert systems 48
2.3.4 Query formulation 50
2.3.5 Relevance feedback 53
2.3.6 Browsing 56
2.3.7 Information visualisation 58
2.4 Cognitive engineering in IR 60
2.4.1 Mental models 60
2.4.2 Individual differences 64
2.5 User interface engineering 66
2.5.1 User interface guidelines 66
2.5.2 Usability evaluation methods 69
2.5.2.1 Usability testing 69
2.5.2.2 Heuristic evaluation 72
2.5.2.3 Cognitive walkthroughs 73
2.5.2.4 Comparing usability evaluation methods 74
2.5.3 Interface engineering techniques 79
2.5.3.1 User-centred design 79
2.5.3.2 Prototyping 83
2.5.3.2.1 Software tools 85
2.5.3.3 Iterative design 87
2.6 Conclusions 88
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